Frequently Asked Questions

What does it mean managed WordPress Hosting?

It means, EVERYTHING IS TAKEN CARE OF FOR YOU

Upgrades, security, backups, you name it – we’ll handle it. In the long run, this absolutely winds up saving you time, money, IT resources, and so much more.

What do you need to migrate my website to your server?

Most of the times(almost always) we just need WordPress admin credentials. In case of a problem we'll need host access.

How much it costs to migrate/transfer my website to your server?

Nothing. It costs 80 euros only if you want to migrate/transfer your website from your host to another host.

What is your backup policy?

We take on the same server nightly backups all files and databases for 14 days. We also take nightly backups on a European Amazon Server for 3 months. So if anything happens, we always have a backup to restore your website to functional operation.

What does the monthly fee account for?

Multiple premium plugins with frequent monitoring of your website. The necessary updates and nightly backups are carried out. Daily virus scans and malware removals if any. A detailed report is sent to you at the end of every month and a link with the latest backup of your website, for you to download to your personal space.

Could I have a virus without knowning it?

I know you don't want to hear this, but yes. Most of the times, a virus is hidden in your website without you noticing anything suspicious when you load your website. Its purpose is to create links to another site or to steal something valuable like passwords and emails. When you begin to notice something suspicious, it is usually after a long time, when the problem is visually obvious.

What do you need in order to remove the virus from websites?

We need access to your host panel. If, for any reason, that is not possible, we will need at least FTP access and WordPress admin credentials. Sometimes, depending on the severity of the problem, the host access is necessary.

What is WordPress maintenance hosting plan?

With any other hosting, you have to monitor, update and backup your website, and configure your server in the right way depending on your web traffic, the amount of data and the technology used. With our maintenance hosting plan, this is all handled by us and it doesn’t require any technical maintenance on your part. Also you will always be safe from hackers, viruses and last but not least, your website will load blazing fast.

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